Shipping Policy
Shipping Policy – Olivia & Grace
At Olivia & Grace, we are committed to providing fast and reliable shipping to all our customers. This policy outlines delivery times, costs, and procedures to ensure the best possible shopping experience.
Delivery Times
We aim to ship all orders within 24–48 hours of purchase confirmation. Once shipped, orders typically arrive within 5–14 business days. Delivery times may vary due to:
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Weather conditions
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High demand periods (e.g., holidays)
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Customs procedures (if applicable)
Free Shipping
Shipping is free on all orders, regardless of order value or location.
Shipping Method
All orders are shipped directly from our supplier to minimize processing time and maintain strict quality control over every item shipped.
Order Processing
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After placing your order, you will receive a confirmation email with all purchase details.
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Orders are processed and shipped within 24–48 hours.
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When your order ships, you will receive a tracking number via email to monitor your package.
Order Tracking
Tracking is provided for all orders. You can follow your package’s progress using the tracking number sent by email.
Questions & Support
For any questions about your order or our shipping policy, contact us at:
📧 info@oliviaandgrace.com
We aim to respond to all inquiries quickly and professionally.
Limitations & Exceptions
While we strive to meet the estimated delivery times, unforeseen circumstances may occasionally cause delays, such as:
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Customs procedures
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Severe weather conditions
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Force majeure events
Olivia & Grace is not responsible for such delays but will always assist you in tracking your order.
Conclusion
Olivia & Grace is dedicated to providing a smooth and reliable delivery experience. By following this shipping policy, we ensure that each customer receives their products as quickly as possible.